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Dongguan Tengma Intelligent Technology Co., Ltd.企业会员第1年
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Best-selling 16-strand hollow golden rope silver wire rope, 1 small one is 100 m, 1 bundle weighs about 44.5g, 50 a large bundle, 5000 m, above is the price of a small bundle (100 m) 3 colors, there are also cotton core, pay attention when shooting, other colors can be customized processing.
Notes on purchase:
1. Because we have many styles and many styles are relatively close, it is better for customers to know the unclear places when buying, especially for friends who have just started to make headwear, in this way, we try our best to avoid the situation that the size and purpose of the accessories are not applicable or unavailable, and it is also troublesome to return or exchange them.
2. Because many accessories are small accessories, and the number of a bag is relatively large, we are generally called by electronic scales, and the number sometimes has errors. Customers must not limit the quantity too accurately when ordering the quantity. Individual requirements for the quantity are very accurate (that is, such a majority of the quantity must be sufficient) should inform the customer service when purchasing. If there is a small quantity, we usually make up for it next time we buy the goods or return the poor quantity to the customer. If we do not accept it, we will resend it to the customer and forget to understand.
3. We generally promise to deliver the goods within 48 hours (except for customized ones). Some customers are urgent to order the goods. When ordering the goods, we must inform the customer service who receives the Order. We will arrange according to the actual situation of receiving the order, if it cannot be shipped, we will inform the customer. I hope the customer will not urge the delivery. Thank you for your understanding.
about Free Shipping:
we have set two free shipping conditions, one is free shipping for Jiangsu, Zhejiang, Shanghai and Anhui over 300 yuan, and the other is free shipping for over 500 yuan (except Xinjiang, Tibet, Gansu, Qinghai, Ningxia, Inner Mongolia, Hong Kong, Macao and Taiwan), if there is a direct line in remote provinces, you can package logistics or postal parcels. We set this according to the Express fee. only STO Express is sent for free shipping. I hope all customers can understand.
about Express delivery:
currently, the Courier we cooperate with is STO Express, so Currently we only send this express, and we need to send other express. We need to explain to the customer service when ordering (unless it is not available in STO Express, generally, other express delivery is not recommended, because other express delivery does not cooperate, the express delivery fee will be much higher). For customers who do not reach the free shipping, the express delivery fee is calculated as follows: jiangsu, Zhejiang, Shanghai and Anhui 5+1 Guangdong, Fujian, Jiangxi, Hunan, Hubei, Henan, Shandong, Tianjin, Beijing 5+2 Hainan, Guangxi, Yunnan, Guizhou, Sichuan, Chongqing, Shaanxi, Shanxi, Hebei, Heilongjiang, Jilin, Liaoning 5+3 remote provinces are not recommended to send Express, it is more cost-effective to send logistics or postal parcels (express delivery is 15+10), which is calculated by Kilogram. 5+1 is 5 yuan when the first weight is 1 kilogram, when +1 is more than 1 kilogram, 1 yuan is added for each additional kilogram. If you don't understand, you can ask the customer service.
about return and exchange:
what if the accessories purchased by the customer are not applicable? If the customer does not use or unpack the package, we can change the goods for the customer within 7 days, but the cost of returning the goods and delivering the goods to us shall be borne by the customer himself. If we send the wrong goods to our customers because of mistakes in our work, we will bear the return Express fee. Of course, the cost sent back by the customers must be reasonable, you can't send high-cost express delivery or express delivery fee to pay at will. The express delivery fee is very high. I hope the customer can understand and communicate with the customer service in advance when sending back.
about evaluation:
after receiving the accessories, customers should not give negative comments at will. If you have any questions, you can communicate with our customer service. If you cannot communicate with the customer service, you can also tell me directly, I hope you can criticize and correct the shortcomings of our store and hope to grow and develop with your care and help. I would like to say to you: Thank you!